We aim to deliver our orders between 3 and 5 working days from the date of order, however should there be a delay we will contact you and endeavour to keep you up to date with progress.
Parcelforce and Royal Mail deliver goods on our behalf. Goods are normally delivered between 8am - 6pm Monday to Friday. We do offer a Saturday delivery at a charge of £6.00 per box, for further information please email us firstname.lastname@example.org or phone us on 01760721000. If our courier is unable to deliver the goods to the specified address, or if you fail to respond to the "sorry we missed you" card, the courier may return the goods to us at your expense.
We are able to deliver to another address other than the cardholder, you will need to email us after placing your order to confirm this.
For mainland UK delivery, subject to stock availability your stock will normally be delivered within three to five working days. We will attempt to contact you if there is likely to be a delay. Selected items may take longer to deliver, where this is the case the delivery time will normally be indicated on the product description. If goods do not arrive within the expected time, you must contact us and we will query this with the carrier.
Shipping And Handling
For Mainland UK delivery only, orders with a value of less than £50 will incur a £3.50 plus VAT delivery charge, Orders with a value of £50 or more are usually delivered free of charge, depending upon the destination.
For deliveries to the Channel Islands, Isle of Man, Scottish Islands, Scottish Highlands, some extremes of England, Northern Ireland or Eire, a surcharge will apply, please call for details 01760 721000. We are usually able to accept orders to some regions outside of the areas indicated above, please email us email@example.com or phone on 01760 721000 where will will be happy to quote you a shipping fee for your region.
We do deliver to BFPO addresses but please be advised that the Ministry of Defence do charge our couriers a surcharge, therefore the cost to BFPO addresses will be £15.00 per box.